Same deal, five attribution models, five different budgets

In short

A single closed-won deal with six touchpoints over 61 days. Switch between first touch, last touch, linear, position-based and time decay to see how revenue credit moves between Google Search, LinkedIn, display and sales. The model you choose changes the revenue number on every report, so agree it before you build.

Last updated

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One deal, six touchpoints over 61 days
1Day 1Google SearchBrand keyword$48K
2Day 8LinkedInWhitepaper ad$6K
3Day 22DisplayRetargeting$6K
4Day 35LinkedInDemo request$6K
5Day 49Google SearchCompetitor keyword$6K
6Day 61Direct / salesSales meeting$48K
Choose an attribution model
Credit by channel: Position-based 40/20/40
Google Search$54K
LinkedIn$12K
Display$6K
Direct / sales$48K
Paid media share of this deal
First touch100%
Last touch0%
Linear83%
Position-based 40/20/4060%
Time decay52%

Under last touch, paid media gets 0% of the credit. Under position-based, it gets 60%. The same deal, a different budget decision.

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The method

How it works

  1. First and last touch

    All credit to one touch. Simple, and wrong for long buying cycles with many stakeholders.

  2. Linear

    Equal credit to every touch, which ignores which ones moved the deal.

  3. Position-based 40/20/40

    40% to the first touch, 40% to the last and 20% shared across the middle. Our default for enterprise B2B.

  4. Time decay

    More credit to touches closer to the close, here with a 14-day half-life.

FAQ

Questions about this tool

Related: RevOps and attribution, Attribution challenges in B2B.

Which attribution model is best for B2B?

For long, multi-stakeholder deals we recommend position-based (40/20/40) as the default view, with first touch and last touch available as toggles so leadership can see the range.

Why does last-touch attribution undervalue paid media?

Because the last touch in enterprise deals is usually a sales meeting or direct visit. Paid media opens and moves the deal weeks earlier, and last touch gives it nothing.

How do you build multi-touch attribution in Salesforce?

Capture UTMs and click IDs on every form, stamp the source onto the opportunity with a set-if-empty flow, and use Campaign Influence to distribute opportunity amount across the campaigns that touched the deal.

Can we report several models at once?

Yes. We build the Power BI or CRM report with an attribution toggle, so first touch and multi-touch sit side by side.

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Hojabr Sattari
Hojabr SattariFounder and Director, reads every request
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