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Account engagement scorecard template: show leadership which target accounts are moving

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Leads tell you who filled in a form. Account engagement tells you which target accounts are actually in a buying cycle, and that is what the CRO and leadership want to see. This template shows ABM and marketing leaders which signals to count, how to weight them, how to move accounts between stages, how to hand them to sales each week and how to report engagement next to pipeline.

  • The signals that matter and the ones to ignore
  • A weighting model you can run in a spreadsheet or CRM
  • Account stages: aware, engaged, in-market, opportunity
  • The weekly handoff to sales
Written by Hojabr Sattari, founder of PlanConversion, from programs run for ABB, KNIME and Nakisa. For CMOs, ABM leaders, demand generation directors and RevOps.
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What’s inside

Everything in the template

Practical and specific: questions, checks and decisions you can use in your next meeting, not theory.

01

The signals that matter and the ones to ignore

02

A weighting model you can run in a spreadsheet or CRM

03

Account stages: aware, engaged, in-market, opportunity

04

The weekly handoff to sales

05

How to report account engagement to the CRO and board

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Signals worth counting

  1. Visits from the account to pricing, comparison and case study pages.
  2. More than one person from the same account engaging in a month.
  3. Replies, meetings and event attendance from the buying committee.
  4. Intent topics from your platform, if you run Demandbase or 6sense.
  5. Ad engagement only as a light signal, never on its own.
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Account engagement scorecard template

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About this template

Do we need an intent platform?

No. Website, CRM and sales activity give you enough to start. A platform adds earlier signals and scale once the scorecard works.

How many target accounts should we score?

As many as sales can actually work. Start with tier 1 and tier 2 and add tier 3 once the weekly handoff runs smoothly.

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Hojabr Sattari
Hojabr SattariFounder and Director of Revenue Growth Strategy. Reads every request.

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