RevOps

Do you need a cookie banner in the US and Canada? Consent for B2B websites compared with GDPR

The short answer

No single US law requires a GDPR-style opt-in cookie banner, but a European company cannot simply switch consent off for North American visitors. California requires covered businesses, including for business contacts, to honor opt-outs of selling or sharing data for cross-context behavioral advertising and to treat Global Privacy Control signals as valid opt-outs; about 20 states had comprehensive privacy laws by late 2024; and Quebec’s Law 25 is read by practitioners as requiring tracking that identifies, locates or profiles people to be off until the visitor activates it. We recommend region-aware consent: opt-in for the EEA, UK and Quebec, notice and a working opt-out with Global Privacy Control support for the US, and server-side conversion tracking that respects each choice.

Key takeaways

  • The CCPA covers B2B and employee data since its exemptions expired on December 31, 2022.
  • Businesses covered by the CCPA must honor opt-out preference signals such as Global Privacy Control.
  • Quebec is the North American region where an opt-in style default is the safer reading.
  • Google requires consent signals for EEA traffic; North American campaigns need their own consent logic, not the European banner copied over.

Why the European banner is the wrong default for North America

Most European B2B websites run an opt-in banner because Article 5(3) of the ePrivacy Directive requires consent before storing or accessing information on a user’s device unless an exemption applies. The European Data Protection Board’s Guidelines 2/2023 extended that reading to tracking pixels, tracking links and some fingerprinting. Email has separate rules, set out in our comparison of GDPR, CASL and CAN-SPAM.

Copying that banner to North American traffic has a cost: in our experience opt-in banners reduce the share of visits that can be measured and retargeted, which hurts the paid programs you are funding to build pipeline there. Removing consent entirely has a different cost: exposure in California, other US states and Quebec. The answer is a banner that behaves differently by region.

What each region requires, in plain terms

This is a marketer’s summary of the rules most likely to touch a B2B website. It is not legal advice; confirm your setup with counsel.

RegionModelWhat it means for your site
EEA and UKOpt-in for non-essential storage and access (ePrivacy, GDPR)Non-essential cookies, pixels and tracking links stay off until consent; Google requires consent signals for EEA users
CaliforniaNotice and opt-out (CCPA)Offer an opt-out of selling or sharing, including for cross-context behavioral advertising, and honor Global Privacy Control
Other US states with comprehensive lawsMostly notice and opt-outSimilar opt-out rights for targeted advertising in many states; check each state your traffic and customers come from
QuebecActivation by the person (Law 25, section 8.1, as read by practitioners)Tracking that can identify, locate or profile should be off by default, with clear information and a way to activate it
Rest of CanadaMeaningful consent under PIPEDAClear notice and a real choice for secondary uses such as online advertising

The US: no federal banner rule, but real opt-out duties

There is no federal US equivalent of the ePrivacy cookie rule. The obligations come from state laws, and California’s is the one most B2B companies meet first. The California Privacy Protection Agency’s FAQ lists the thresholds: annual gross revenue of $26.625 million or more, buying, selling or sharing the personal information of 100,000 or more California residents or households, or deriving half of revenue from selling or sharing it.

Two points matter for B2B marketers. First, the CCPA’s exemptions for business-to-business and employee data expired on December 31, 2022, so business contacts are covered. Second, consumers can ask businesses to stop selling or sharing their data, including for cross-context behavioral advertising, and businesses must honor opt-out preference signals such as Global Privacy Control. If your LinkedIn Insight Tag, Google tags or retargeting pixels share data for advertising, they sit inside that opt-out.

California is not alone. Bloomberg Government counted 20 states with comprehensive consumer privacy laws in September 2024. Their details differ, so the practical approach is to apply the California-grade opt-out and Global Privacy Control handling to all US traffic rather than maintaining a state-by-state map in your tag manager.

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Canada: Quebec is the strict case

Quebec’s Law 25 brought most of its amendments into force on September 22, 2023. Section 8.1 requires businesses that collect personal information with technology that can identify, locate or profile a person to inform them and to explain how to activate those functions. McCarthy Tétrault reads the word activate as meaning such functions should be deactivated by default, while noting that guidance on cookies is still limited.

For a B2B site this means visitors from Quebec should be treated closer to European visitors than to US ones: profiling and advertising tags off until the visitor turns them on. Elsewhere in Canada, the federal standard is meaningful consent under PIPEDA. Our Law 25 consent guide covers how to collect and record consent for Quebec contacts.

This is the configuration we build for European companies with North American traffic. It keeps one consent platform and one tag manager, with rules by region.

  1. Detect region at the consent platform level: EEA and UK, Quebec, rest of Canada, US.
  2. Set defaults per region: denied until consent for the EEA, UK and Quebec; granted with notice and a visible opt-out for the US and the rest of Canada, subject to counsel’s review.
  3. Honor Global Privacy Control automatically for US visitors and record the opt-out against the visitor and, once known, the contact.
  4. Pass consent state to Google tags through consent mode and to LinkedIn and other platforms through their consent settings, so the platforms receive the signals they expect.
  5. Send qualified conversions from the CRM server-side, through Google offline conversion imports and the LinkedIn Conversions API, so measurement does not depend on browser cookies that visitors declined.

The last step is what protects pipeline reporting. Server-side imports move the conversion that matters, a qualified meeting or opportunity, from the browser to the CRM. Our server-side tracking guide explains the setup in detail.

Where B2B teams slip

These are the gaps we find most often in consent audits for European companies.

  • One global banner configured for the EEA and applied to every country, with North American retargeting audiences that never grow.
  • A US opt-out link that updates the banner but not the tags, so data keeps flowing to ad platforms.
  • Global Privacy Control ignored because the consent platform was set up before it mattered.
  • Quebec treated as the rest of Canada because the platform only detects countries, not provinces.
  • Consent state never reaching the CRM, so sales tools and email tracking work outside the visitor’s choice.

How we help

Our RevOps team configures consent platforms, tag managers and server-side conversion imports, and works with your counsel on the defaults.

We do this for clients across the United States and Canada, so the regional rules above are part of everyday setup rather than a special project.

If your North American site still runs the European banner, talk to our team about a region-aware setup that keeps pipeline measurable.

Frequently asked questions

Do US websites need a cookie banner?

There is no federal US cookie consent rule. State privacy laws such as the CCPA require notice and an opt-out of selling or sharing personal data, including for cross-context behavioral advertising, and covered businesses must honor Global Privacy Control signals.

Does the CCPA apply to B2B contacts?

Yes. The California Privacy Protection Agency says the exemptions for business-to-business and employee data expired on December 31, 2022.

Does Quebec require opt-in for cookies?

Law 25 requires businesses using technology that can identify, locate or profile a person to inform them and explain how to activate those functions. Practitioners such as McCarthy Tétrault read this as off by default. Confirm with counsel.

Can we use the same consent banner for Europe and North America?

You can use the same platform, but not the same defaults. Configure opt-in for the EEA, UK and Quebec, and notice with a working opt-out and Global Privacy Control support for the US.

How do we keep measuring pipeline when visitors decline tracking?

Send qualified conversions from the CRM through Google offline conversion imports and the LinkedIn Conversions API, which works server to server without cookie-based tracking.

Related service: RevOps and marketing operations. See also pricing and client results.

We run enterprise B2B demand generation for teams in Montreal, Toronto, Ottawa and the United States.

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